backup won't continue

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JanvW
Posts: 2
Joined: Fri Nov 29, 2019 7:35 pm

backup won't continue

Post by JanvW » Fri Nov 29, 2019 7:57 pm

I have a large backup job to do after a re-install of Windows. I have several daily backups on an internal drive that I now want to backup on an external drive. The map I know that I can stop the backup at the end of the day and then start the backup the next day to finish the backup. It should continue, but it doesn't. When I click on Backup first i get the message loading job catalogs, then I get the notification that the backup finished OK in .... minutes.

Backup seems to think that the backup is finished, but some 140 GB are missing from one folder and the last folder is not back upped at all.

I deleted this job and made a new one and the same happened (twice). Is there a way to solve this?

Support
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Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: backup won't continue

Post by Support » Tue Dec 03, 2019 12:06 pm

Hi,

Please open Backup Properties->Advanced page and uncheck the "Smart file scanning mode" option.
Press Save and run again the backup. Does it includes the remaining files?

What about if you go to Statistics View (F3) and run calculate statistics? does it finds the files to be backed up?

JanvW
Posts: 2
Joined: Fri Nov 29, 2019 7:35 pm

Re: backup won't continue

Post by JanvW » Tue Dec 03, 2019 6:21 pm

Thanks for the reply. I did what you suggested and now the backup continues as I hoped it would. Thanks a lot. Jan

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