Amazon S3 upload fails

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garciacarral
Posts: 1
Joined: Wed Jun 27, 2018 5:42 pm

Amazon S3 upload fails

Postby garciacarral » Wed Jun 27, 2018 5:48 pm

Hi all,

First time here. I set up an Amazon S3 destination (AWS account already working for a long time). The Backup4All test works, but the real backup fails. The transfered file is about 100GB and the log shows:

####

[25/06/2018 11:03:48] Shadow copy created for drives E:

[25/06/2018 11:03:48] Archiving files to CRM.2_E.zip

[25/06/2018 20:25:05] Testing content of zip E:\Temporal\Softland\Backup4all 7\B47B114HD219952HU7V909W5C8E1\CRM.2_E.zip
Backup aborted. Reason:
Cannot upload file "E:\Temporal\Softland\Backup4all 7\B47B114HD219952HU7V909W5C8E1\CRM.2_E.zip" to "/alviscrm/Backup CRM/CRM.2_E.zip" (Amazon S3). Bad Request - Part number must be an integer between 1 and 10000, inclusive (InvalidArgument) (400)
Next scheduled backup: 01/07/2018 22:00:00
Backup aborted after 13:27:18 hour(s) at 26/06/2018 0:30:24 with 1 error(s), 0 warning(s)

#####

I understand that the chucks size / number must be changed to comply with the limits of Amazon S3 but I see not way to change that on Backup4All.

Thanks.
J.M.

Support
Posts: 1379
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Amazon S3 upload fails

Postby Support » Thu Jun 28, 2018 6:19 am

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com.


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