OneDrive Backup Error

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jromariz
Posts: 1
Joined: Fri Feb 17, 2017 12:07 pm

OneDrive Backup Error

Postby jromariz » Fri Feb 17, 2017 12:11 pm

Hi,

When trying to backup some files to OneDrive, I´m getting this error when Updating the Catalog:

my.sharepoint.com/_api/v2.0/drive/root:/F3ECE7D8_0589_4DBF_96C2_4C24ABBADA68:/content
- Error : 401
{"error_description":"Invalid JWT token. The token is expired."}
HTTP/1.1 401 Unauthorized

Could anyone help me please.

Thanks.

Jromariz.

Support
Posts: 1288
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: OneDrive Backup Error

Postby Support » Mon Feb 20, 2017 1:36 pm

Hi,

1. What version of Backup4all do you have? Make sure you have the latest one 6.4.320
2. Try to re-select the OneDrive account and authenticate again to refresh the token.

Do you still have the problem?


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