Could not start Backup for job

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fullbore
Posts: 61
Joined: Tue Sep 27, 2011 9:53 pm

Could not start Backup for job

Postby fullbore » Mon Feb 12, 2018 12:10 pm

Trying to run the job manually and get the above dialog box.

Complete log-

[11/02/2018 16:58:11] Backup4all 7.1.306
[11/02/2018 16:58:11] C:\Program Files (x86)\Softland\Backup4all 7\Backup4all.EXE
[11/02/2018 16:58:11] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[11/02/2018 16:58:11] Operating system: Windows 7 Ultimate N (Build 7601)
Processor[0] : AMD FX(tm)-8120 Eight-Core Processor
Processor[1] : AMD FX(tm)-8120 Eight-Core Processor
Processor[2] : AMD FX(tm)-8120 Eight-Core Processor
Processor[3] : AMD FX(tm)-8120 Eight-Core Processor
Processor[4] : AMD FX(tm)-8120 Eight-Core Processor
Processor[5] : AMD FX(tm)-8120 Eight-Core Processor
Processor[6] : AMD FX(tm)-8120 Eight-Core Processor
Processor[7] : AMD FX(tm)-8120 Eight-Core Processor
Physical memory (free/total) : 18420 MB/24522 MB
Display (res/color/DPI) : 1280X1024/32 bit/96
System font (name/height/size/charset) : Tahoma/-11/400/1
User : TIRNANOG\Niamh Holding
Admin/BkPriv/RePriv : False/False/False
IsWOW64 : True
Locale : English (United Kingdom)
Installed antiviruses:
AVG AntiVirus

[11/02/2018 16:58:11] Initializing translation
[11/02/2018 16:58:12] Licensed edition: Professional
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Backup4all.hst"
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Backup4all.ugn"
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Backup4all.sch"
[11/02/2018 16:58:12] Loading plugins
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\MicrosoftOutlookSources.dll
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\Google-chrome.xml
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\IE_Favorites.xml
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\Mozilla-FireFox-Profiles.xml
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\MyDocuments.xml
[11/02/2018 16:58:12] Loading plugin C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Plugins\MyPictures.xml
[11/02/2018 16:58:12] Loading backup jobs
[11/02/2018 16:58:12] Loaded job Lapdog-Peggy
[11/02/2018 16:58:12] Loaded job Full - Copy
[11/02/2018 16:58:12] Loaded job Test
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Lapdog-Peggy.bkc"
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Full - Copy.bkc"
[11/02/2018 16:58:12] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Test.bkc"
[11/02/2018 16:58:12] Initializing translation
[11/02/2018 16:58:12] Loading job catalogs
[11/02/2018 16:58:14] Initializing burn engine
[11/02/2018 16:58:16] Connecting to the backup service
[11/02/2018 16:58:16] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Test.bkc"
[11/02/2018 16:58:22] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\telemetry.db"
[11/02/2018 17:18:20] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Full - Copy.bkc"
[11/02/2018 17:21:34] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Full - Copy.bkc"
[11/02/2018 18:20:05] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Full - Copy.bkc"
[12/02/2018 11:17:30] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Lapdog-Peggy.bkc"
[12/02/2018 11:20:52] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Lapdog-Peggy.bkc"
[12/02/2018 11:31:42] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Lapdog-Peggy.bkc"
[12/02/2018 11:59:58] Opening file "C:\Users\Niamh Holding\AppData\Roaming\Softland\Backup4all 7\Catalogs\Lapdog-Peggy.bkc"

Support
Posts: 1343
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Could not start Backup for job

Postby Support » Tue Feb 13, 2018 2:00 pm

Hi,

The log you sent us seems to be the application log, but we need the log for the backup job you executed.


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