Backup FROM OneDrive

Have questions about Backup4all, or having problems using it? Ask here for help.
Lloyd
Posts: 8
Joined: Sun Jan 02, 2011 12:27 pm

Backup FROM OneDrive

Postby Lloyd » Sun Mar 25, 2018 10:24 am

I'm trying to backup a couple of files from my OneDrive. Doing this directly from the OneDrive sync folder is not possible, so I have been advised to map a drive to it, which I have done. However, when performing the backup, most of the time Backup4all does not see the source file, although it is clearly visible in Windows file explorer. Very occasionally I get an error code (194443088), but Backup4all does not understand this code.

Is anyone else doing this successfully?

(Backup4all Pro v7.1 Build 313, Windows 10 build 1709)

Support
Posts: 1360
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup FROM OneDrive

Postby Support » Tue Mar 27, 2018 8:29 am

Hi,

Please check the permissions for the source files and folders.

Lloyd
Posts: 8
Joined: Sun Jan 02, 2011 12:27 pm

Re: Backup FROM OneDrive

Postby Lloyd » Tue Mar 27, 2018 5:41 pm

This is the OneDrive of the account that Backup4all is running under. All the files are accessible from file explorer under the mapped drive. I have tried Backup4all both without and with full admin permissions.

Support
Posts: 1360
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup FROM OneDrive

Postby Support » Thu Apr 12, 2018 11:55 am

Hi,

Please right click on Onedrive folder and settings. In settings, please make sure “File on Demand” option is checked.


Return to “Support & Troubleshooting”