B4A6 Not enough disk free space to make incremental backup

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WieMie
Posts: 1
Joined: Thu Mar 31, 2016 9:02 am

B4A6 Not enough disk free space to make incremental backup

Postby WieMie » Thu Mar 31, 2016 9:11 am

Since updating to Backup4All 6 Pro my incremental backups no longer work (I have recreated the backup jobs already, that does not fix the problem). Somehow it keeps complaining about insufficient diskspace (even though there is enough diskspace available).

I have noticed a few odd remarks in the log:
- Checking backup destination () which is interesting; de destination is OneDrive and a fullbackup is first stored in the TEMP-directory
- Opening file ":memory:" while the backup destination will be on OneDrive
- Free disk space=-3873934426 a negative free disk space seems to be an overflow issue
- First it notices there's not enough space for an incremental backup, then it shows a message about a fullbackup (backuptype = SMART)

I have tried to switch off the in memory catalog but it doesn't change anything
Store temporary catalog data in memory: No

[31-3-2016 10:56:35] Checking backup destination ()
[31-3-2016 10:56:37] Opening file "***.bkc"
[31-3-2016 10:56:38] Checking if the drives of the sources exist
[31-3-2016 10:56:38] Creating the list of files to backup
[31-3-2016 10:56:38] Opening file ":memory:"
[31-3-2016 10:56:39] Calculate backup type to execute
[31-3-2016 10:56:40] Free space available for backup is: 9527017814[SSA1]
[31-3-2016 10:56:40] Not enough disk free space to make incremental backup [Incr = 123980, Bkc=1032760, Free disk space=-3873934426][SSA6]
[31-3-2016 10:56:40] Full backup cannot fit in max backup space
[31-3-2016 10:56:40] Backups=1,btFull,1912573755,1808310303

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: B4A6 Not enough disk free space to make incremental backup

Postby Support » Thu Mar 31, 2016 12:44 pm

Hi,

We found the problem and we will fix it.

IanBD
Posts: 1
Joined: Fri Jun 16, 2017 8:20 am

Re: B4A6 Not enough disk free space to make incremental backup

Postby IanBD » Fri Jun 16, 2017 8:23 am

I now seem to have exactly the same problem. There is plenty on room on the drive.

[6/15/2017 11:00:09 PM] Checking backup destination (External hard drive)
[6/15/2017 11:00:09 PM] Opening file "C:\Users\XXXXXX\AppData\Roaming\Softland\Backup4all 6\Catalogs\Work.bkc"
[6/15/2017 11:00:09 PM] Checking if the drives of the sources exist
[6/15/2017 11:00:09 PM] Creating the list of files to backup
[6/15/2017 11:00:09 PM] Opening file ":memory:"
[6/15/2017 11:00:09 PM] Cannot use USN journal for this backup. Reason: There are not enough files in the backup
[6/15/2017 11:00:13 PM] Calculate backup type to execute
[6/15/2017 11:00:13 PM] Free space available for backup is: -32961723330[SSA1]
[6/15/2017 11:00:13 PM] Not enough backup free space to make incremental backup [Incr = 5002381107, Bkc=1851992, Free backup size=-32961723330, Max backup size=0][SSA7]
[6/15/2017 11:00:13 PM] Full backup cannot fit in max backup space
[6/15/2017 11:00:13 PM] Backups=1,btFull,41358590218,32961723330
BackupMaxSpace=0
DestFreeSpace=4503599627370495
BckSizeDest=1671168
BckSizeCache=1851992
MakeFullPercent=80
MakeDiffAfterFullPercent=30
MakeDiffAfterDiffPercent=50
EstimFull=41542594103
EstimFullComp=24753681649
EstimDiff=21036725106
EstimDiffComp=5002381107
EstimIncr=21036725106
EstimIncrComp=5002381107
BackupTypeToRun=btIncremental
BackupSizeToDelete=0
BackupStoredSizeToDelete=0
Backup aborted. Reason:
Backup maximum space is reached.
Next scheduled backup: 6/16/2017 11:00:00 PM
Backup aborted after 7 second(s) at 6/15/2017 11:00:13 PM with 1 error(s), 0 warning(s)

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: B4A6 Not enough disk free space to make incremental backup

Postby Support » Tue Jun 20, 2017 8:46 am

@IanBD:
Please send us the last backup log and the .bkc catalog file to support[at]backup4all[dot]com

sinastis
Posts: 1
Joined: Wed Jun 21, 2017 12:56 pm

Re: B4A6 Not enough disk free space to make incremental backup

Postby sinastis » Wed Jun 21, 2017 12:59 pm

I have the same program, I'm trying to save to a window share. I have 1.33 TB of free space on the destination I am trying to save the backup to.

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: B4A6 Not enough disk free space to make incremental backup

Postby Support » Thu Jun 22, 2017 1:12 pm

Hi,

Please make sure you have enough free disk space in temp folder, where the zip file is created. Also you can split the backup in Backup Properties->Compression page and you should select the "Create independent splits" and "Always use temporary folder to create zip archives" options.
If you still have the problem, please send us the last backup log for that job.


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