add file extension filter to existing job

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cellist
Posts: 14
Joined: Fri Nov 21, 2014 6:42 am

add file extension filter to existing job

Postby cellist » Fri Jun 30, 2017 9:47 pm

I created a new job and failed to set up filters for file extensions. I navigate to Sources>Filters>customize but I don't see where to add the file extensions.

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Support
Posts: 1296
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: add file extension filter to existing job

Postby Support » Wed Jul 05, 2017 12:59 pm

Hi,

Please set the filters from Backup Properties->Filters page.
Press Add (include or exclude) button.
Under "File name" section, select "Enable", then press Add. Type the file extensions (example: *.doc) and press OK. If you want to add multiple extensions, you need to add them one by one by pressing Add, type file extensions and OK.

cellist
Posts: 14
Joined: Fri Nov 21, 2014 6:42 am

Re: add file extension filter to existing job

Postby cellist » Wed Jul 05, 2017 4:49 pm

Yes, i figured that out eventually.

In my opinion, this exemplifies a general shortcoming of the UI. If I want to do something with filters and I see button labelled Customize under Filters, it make 100% sense to me that it would take me to a dialog or screen where I can add or modify extensions. But that is not the case. The Add button is greyed-out. I've communicated this opinion previously and have been answered with words to the effect "Most users think the UI is just fine." It may seem obvious to folks who use the UI regularly but not to me. I've been told that version 7 has improvements to the UI but my issue isn't one of them.

Thanks.

Support
Posts: 1296
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: add file extension filter to existing job

Postby Support » Thu Jul 06, 2017 1:52 pm

Hi,

The "Add" button is grayed out on the "Customize" page of the Filters.
That is because the Customize page is to refine the filters. With other words, the filters must be configured on Backup Properties->Filters page, but if you have let's say an exception, you MUST select the folder(s) you want to refine and then the Add button will be active so you can add the filter.

cellist
Posts: 14
Joined: Fri Nov 21, 2014 6:42 am

Re: add file extension filter to existing job

Postby cellist » Thu Jul 06, 2017 5:44 pm

You're just saying that it should be obvious to me that Customize won't do what I want and I'm just saying No, it's not obvious to me. End of story. Working as designed.


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