Backup Forum - Backup4all

[bgrant]

hi there, after starting backup, all went well until it stalled at 99% taking a long time, and then asking for a password for a specific file to test, it never happened before, what should I do?

[Support]

Hi,

Do you have the latest version of Backup4all 4.6.260?
Please send us to support[at]backup4all[dot]com the following files:
- the last backup log from View->Job Logs->Last backup log.
- the .bkc catalog file from View->Open Folder->Destination folder.
Put both files into a zip archive.