Search found 1345 matches

by Support
Tue Oct 24, 2017 10:47 am
Forum: Support & Troubleshooting
Topic: Backup4All x64 ?
Replies: 1
Views: 278

Re: Backup4All x64 ?

Hi,

The Backup4all application is a 32-bit application.
We do not have a 64-bit version.
by Support
Tue Oct 17, 2017 11:03 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 5600

Re: Fixed: Painfully long time when launching program (~80 seconds)

Hi,

I'm glad v7 works faster that v6 for you.
by Support
Tue Oct 17, 2017 11:00 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 667

Re: Amazon S3 - stopped working after v7 upgrade

Hi,

We do not have such problems here.
Please send us the last backup log for that job to support[at]backup4all[dot]com, to see what the problem is.
by Support
Thu Oct 12, 2017 1:55 pm
Forum: Support & Troubleshooting
Topic: Can I merge backups?
Replies: 11
Views: 7254

Re: Can I merge backups?

Hi,

Previous posts were answered.
If your question is if you can merge backups, then yes, you can merge backups using Backup4all.
by Support
Fri Oct 06, 2017 12:57 pm
Forum: Support & Troubleshooting
Topic: FTP and Linkstation - ***Resolved***
Replies: 3
Views: 606

Re: FTP and Linkstation

Hi,

In Backup4all, do not use http:// in the server name field. Use only the IP.
Let us know if you still have the problem.
by Support
Fri Oct 06, 2017 12:55 pm
Forum: Support & Troubleshooting
Topic: One Drive Upload Error 404
Replies: 1
Views: 342

Re: One Drive Upload Error 404

Hi,

Please send us the last backup log to support[at]backup4all[dot]com
by Support
Thu Oct 05, 2017 12:09 pm
Forum: Support & Troubleshooting
Topic: Duplicate Object index
Replies: 3
Views: 475

Re: Duplicate Object index

Hi,

Please send us the last backup log and the .bkc catalog file to support@backup4all.com
by Support
Thu Sep 28, 2017 10:41 am
Forum: Support & Troubleshooting
Topic: Duplicate Object index
Replies: 3
Views: 475

Re: Duplicate Object index

Hi,

Do you have any mapped Linux drive as backup source?
by Support
Thu Sep 28, 2017 10:05 am
Forum: Support & Troubleshooting
Topic: Starting Backup4all before Windows launch
Replies: 2
Views: 581

Re: Starting Backup4all before Windows launch

Hi,

You can schedule the backup job to run even if no user is logged on.
Please go to "Backup Properties->Scheduler->Add" in order to create a new scheduled task to run the backup job.
by Support
Thu Sep 28, 2017 9:33 am
Forum: Support & Troubleshooting
Topic: Error installing and uninstalling
Replies: 5
Views: 18402

Re: Error installing and uninstalling

Dear Steffens,
Please send us the Backup4all installation log file from "C:\Users\<user name>\AppData\Local\Temp\"
Have you tried again to install Backup4all?

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