Search found 1422 matches

by Support
Thu Sep 20, 2018 8:37 am
Forum: Support & Troubleshooting
Topic: upgrade from 5 to 7
Replies: 3
Views: 4827

Re: upgrade from 5 to 7

Hi,

In Backup4all, please edit the scheduled tasks and make sure the username and the password are correct. You should re-enter them and press Save.
by Support
Wed Sep 19, 2018 3:21 pm
Forum: Support & Troubleshooting
Topic: Backup stuck
Replies: 1
Views: 4271

Re: Backup stuck

Hi,

1. Please download the latest version of Backup4all 6.6.404 from: http://download.backup4all.com/download ... full-6.exe
2. Try to re-authenticate on Box.
3. Run again the backup

If you still have the problem, please send us the last backup log to support[at]backup4all[dot]com.
by Support
Wed Sep 12, 2018 12:58 pm
Forum: Support & Troubleshooting
Topic: Ipc warning: Register failed : Timeout waiting for a reply to imtRegister 0. Action will run silently
Replies: 1
Views: 2418

Re: Ipc warning: Register failed : Timeout waiting for a reply to imtRegister 0. Action will run silently

Hi,

Do you use any antivirus/firewall?
Please make sure the antivirus/firewall does not block the bservice.exe process of Backup4all.
Put that process in the exceptions list and try again.
by Support
Thu Sep 06, 2018 9:12 am
Forum: Support & Troubleshooting
Topic: upgrade from 5 to 7
Replies: 3
Views: 4827

Re: upgrade from 5 to 7

Hi,

Do you mean that you can see the scheduled tasks in Backup4all, but not in the Windows Task Scheduler from Control Panel?
Please see there is a Softland / Backup4all 7 subfolder in Task Scheduler. The tasks should be there.
by Support
Tue Sep 04, 2018 1:22 pm
Forum: Support & Troubleshooting
Topic: File not found
Replies: 1
Views: 2471

Re: File not found

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Support
Tue Sep 04, 2018 12:21 pm
Forum: Support & Troubleshooting
Topic: Mysql
Replies: 3
Views: 3086

Re: Mysql

Hi, Here is how you can back up Mysql data. 1. Create a batch file with the following command: C:\Program Files\MySQL\MySQL Server 5.5\bin\mysqldump.exe –e –u[username] -p[password] -h[hostname] [database name] > C:\[filename].sql If you supplied all the arguments properly, the program will connect ...
by Support
Tue Sep 04, 2018 12:09 pm
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 2845

Re: Backup Outlook 2016

Hi,

In the backup destination, are there 2 PST files?
by Support
Mon Sep 03, 2018 1:57 pm
Forum: Support & Troubleshooting
Topic: Backup Microsoft edge in Windows 10
Replies: 5
Views: 3493

Re: Backup Microsoft edge in Windows 10

Hi,

Can you send us the .bkc catalog file for that job to support[at]backup4all[dot]com?
by Support
Wed Aug 29, 2018 1:16 pm
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 2845

Re: Backup Outlook 2016

Hi,

Does the restore copied all the files back?
Was the restore successfully?
by Support
Wed Aug 29, 2018 1:13 pm
Forum: Support & Troubleshooting
Topic: Mysql
Replies: 3
Views: 3086

Re: Mysql

Hi,

Yes, you can do that. Here is an article about how to do that:
http://www.backup4all.com/kb/backup-ms- ... a-120.html

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