Search found 1434 matches

by Support
Thu Jan 21, 2010 11:11 am
Forum: Support & Troubleshooting
Topic: Vscsrv.exe & user rights
Replies: 4
Views: 4488

Re: Vscsrv.exe & user rights

Hi,

Please download and test Backup4all 4.4.
If the problem still exists, please uncheck the "backup open files" option from Backup Properties->Advanced.
Run again the backup.
Do you still have the problem?
by Support
Thu Jan 21, 2010 11:08 am
Forum: Support & Troubleshooting
Topic: Files in use are no longer backed up, VSS errors
Replies: 4
Views: 4241

Re: Files in use are no longer backed up, VSS errors

Hi,

Please download and test Backup4all 4.4. Some fixes were included.
Let us know if you still have the problem.
by Support
Thu Jan 21, 2010 11:02 am
Forum: Feedback & Wishlist
Topic: I would like...
Replies: 5
Views: 3218

Re: I would like...

Hi, 1. We will think about your suggestion. At this moment the button works the way it was designed. 2. The statistics and report in the backup log refer to the current backup execution. If you want to be notified about a previous incomplete/missing backup in destination, you can run a test for all ...
by Support
Tue Jan 19, 2010 1:32 pm
Forum: Support & Troubleshooting
Topic: The Portable version does not work - This version of Backup4all can run only from an external drive
Replies: 2
Views: 3354

Re: The Portable version does not work - This version of Backup4all can run only from an external drive

Hi,

You can run the Portable edition of Backup4all only from an administrator account.

If you want to use it from a limited account type, please use Backup4all Portable edition for U3.
by Support
Tue Jan 19, 2010 1:28 pm
Forum: Support & Troubleshooting
Topic: Vscsrv.exe & user rights
Replies: 4
Views: 4488

Re: Vscsrv.exe & user rights

Hi,

You need to use an administrator account to be able to back up open files.
If you don't use such account, the open files will be skipped.

If you want to disable the option to "backup open files", please open Backup Properties->Advanced.
by Support
Mon Jan 18, 2010 3:45 pm
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 8392

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi,

As we can see from the log file, the problem appeared when trying to back up an SQL server.
Please read this article about how to back up the MS SQL Server data:
http://www.backup4all.com/kb/backup-ms- ... a-120.html
by Support
Fri Jan 15, 2010 2:25 pm
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 8392

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Support
Wed Jan 13, 2010 8:34 am
Forum: Support & Troubleshooting
Topic: Access violation error after upgrading
Replies: 1
Views: 3320

Re: Access violation error after upgrading

Hi, Please send us the last backup log to our support email at support[at]backup4all[dot]com You can find the log in Backup4all if you go to View->Job Logs->Last backup log. We'll try to fix the problem as soon as possible. We keep on our website only the latest release from each version of Backup4a...
by Support
Wed Jan 13, 2010 8:31 am
Forum: Support & Troubleshooting
Topic: Trying to contact board admin
Replies: 2
Views: 3585

Re: Trying to contact board admin

Hi,

We moved the post under your registered user.
by Support
Tue Jan 12, 2010 11:38 am
Forum: Support & Troubleshooting
Topic: Outlook Plugin not showing in drop-down menu
Replies: 6
Views: 5029

Re: Outlook Plugin not showing in drop-down menu

Hi,

You also wrote us on our email support. We asked you for some detailed logs to see exactly what the problem is.

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