Search found 1372 matches

by Support
Fri Apr 27, 2018 2:32 pm
Forum: Support & Troubleshooting
Topic: Delete source after backup?
Replies: 2
Views: 882

Re: Delete source after backup?

Hi,

Yes, there is an option in Backup Properties->Advanced, called "Delete sources after successful backup".
Select it if you want to delete the sources after backup.
by Support
Fri Apr 27, 2018 2:27 pm
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 7
Views: 1665

Re: Backup FROM OneDrive

Hi,

You should find that option in the OneDrive application.
by Support
Thu Apr 19, 2018 12:41 pm
Forum: Support & Troubleshooting
Topic: Auto-eject an external drive after backup?
Replies: 1
Views: 827

Re: Auto-eject an external drive after backup?

Hi,

You can try to run a batch file after the backup, to disconnect the USB drive.
The file path can be inserted in Backup Properties->Advanced page, under "Run action after backup" section.
by Support
Thu Apr 19, 2018 12:25 pm
Forum: Support & Troubleshooting
Topic: 'C:' is not a valid integer value
Replies: 5
Views: 1167

Re: 'C:' is not a valid integer value

Hi,

We fixed the problem, please download the latest version of Backup4all 7.2.349 from:
http://download.backup4all.com/download ... p-full.exe
by Support
Wed Apr 18, 2018 10:24 am
Forum: Support & Troubleshooting
Topic: sftp Connection timed out (10060)
Replies: 1
Views: 1138

Re: sftp Connection timed out (10060)

Hi,

What version of Backup4all do you use?
If you don't have the latest version 7.2.346, please download and install it.
If you already have the latest version, please send us the complete backup log to support[at]backup4all[dot]com
by Support
Thu Apr 12, 2018 11:55 am
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 7
Views: 1665

Re: Backup FROM OneDrive

Hi,

Please right click on Onedrive folder and settings. In settings, please make sure “File on Demand” option is checked.
by Support
Thu Apr 12, 2018 11:48 am
Forum: Support & Troubleshooting
Topic: Application Priority - Unable to Set
Replies: 1
Views: 1023

Re: Application Priority - Unable to Set

Hi, What edition of Backup4all 7.1 do you have? The "Memory usage" option allows you to allocate more RAM memory from File->Options->Backup. There is a cursor you can move to a higher or lower position. In order to set different priority between backup jobs, please go to Backup Properties-...
by Support
Thu Apr 12, 2018 11:46 am
Forum: Support & Troubleshooting
Topic: onedrive backup cant pass the autorization
Replies: 5
Views: 2814

Re: onedrive backup cant pass the autorization

Hi,

It seems Microsoft made some changes in the authentication process without announcing first.
We will make a new release these days, including the fix.
by Support
Thu Apr 12, 2018 9:04 am
Forum: Support & Troubleshooting
Topic: Failed to authorize Backup4all 7
Replies: 2
Views: 1299

Re: Failed to authorize Backup4all 7

Hi,

It seems Microsoft made some changes in the authentication process without announcing first.
We will make a new release these days, including the fix.
by Support
Tue Mar 27, 2018 8:29 am
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 7
Views: 1665

Re: Backup FROM OneDrive

Hi,

Please check the permissions for the source files and folders.

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