Search found 7 matches

by Kaibosh
Sat Nov 25, 2017 3:54 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 20081

Re: Amazon S3 - stopped working after v7 upgrade

Tested after update to v 7.0.220 and confirmed fixed.
Cheers!
by Kaibosh
Sun Oct 29, 2017 4:53 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 20081

Re: Amazon S3 - stopped working after v7 upgrade

In case anyone else has similar issues, with support's assistance we've found the cause.. The problem is the periods in the bucket name - for some reason B4all v7 doesn't like them. Switching to dashes fixed it.
The reason for periods not working is being investigated further.
by Kaibosh
Wed Oct 18, 2017 6:33 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 20081

Re: Amazon S3 - stopped working after v7 upgrade

I've sent the log from the test job that I setup as it's significantly smaller (attempting to backup a couple of files as opposed to hundreds/thousands of files). Per email sent, I can provide the log for the actual backup - but the error and circumstances are exactly the same.
by Kaibosh
Sat Oct 14, 2017 7:56 am
Forum: Support & Troubleshooting
Topic: FIXED: Amazon S3 - stopped working after v7 upgrade
Replies: 4
Views: 20081

FIXED: Amazon S3 - stopped working after v7 upgrade

Loving v7 - but since upgrading all of my backups to Amazon S3 have stopped working. All were working fine in Backup4all v6.. Every run now ends with a failure per the below (bucket below isn't the actual one used) [14/10/2017 4:48:44 PM] Testing content of zip C:\Users\123\AppData\Local\Temp\Softla...
by Kaibosh
Fri Oct 13, 2017 10:18 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 20333

Re: Painfully long time when launching program (~80 seconds)

Never got around to trying any fixes out (once everything was setup, the huge delay only annoyed me when I had to manually go into the program to check/fix something - so out of sight out of mind - and the thought of potentially messing up my backups was too much to bear).. But my reason for posting...
by Kaibosh
Tue Jun 27, 2017 9:00 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 20333

Re: Painfully long time when launching program (~80 seconds)

@mattj7 - Thanks for the suggestions.. At least now I'm sure that the huge delay isn't normal. Do you mind posting roughly how long the program takes to launch for you? Not that I'm expecting mine to match yours exactly, but a ballpark figure would be handy. Unfortunately, Latest version - it is; SS...
by Kaibosh
Sat Jun 24, 2017 5:25 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 20333

Fixed: Painfully long time when launching program (~80 seconds)

First up, this is going to seem like a complaint. It's not - Backup4all Pro filled my requirements for a new backup solution, and I recently purchased it so I obviously like the software. This is more along the lines of "some observations from a new user". So far, my main issue with the ap...

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