Search found 1419 matches

by Support
Tue Nov 06, 2018 9:23 am
Forum: Support & Troubleshooting
Topic: Scheduler Not Working
Replies: 1
Views: 126

Re: Scheduler Not Working

Hi,

Please go to Control Panel->Administrative Tools->Task Scheduler.
Go to "Softland->Backup4all 7" folder and try to create a scheduled task there. Can you do that?
If not, please delete these folders and try again from Backup4all to create a new scheduled task.
by Support
Wed Oct 31, 2018 12:42 pm
Forum: Feedback & Wishlist
Topic: backblaze b2 cloud backup support *wishlist*
Replies: 1
Views: 233

Re: backblaze b2 cloud backup support *wishlist*

Hi,

We added your request to our Wishlist.
by Support
Fri Oct 26, 2018 9:06 am
Forum: Support & Troubleshooting
Topic: It does not copy all subdirectories
Replies: 1
Views: 337

Re: It does not copy all subdirectories

Hi,

Please send us the last backup log and the .bkc catalog file for that job, from the backup destination, to support[at]backup4all[dot]com.
by Support
Mon Oct 22, 2018 10:35 am
Forum: Support & Troubleshooting
Topic: Issue with program Rev. 7.4 bld 475 update
Replies: 4
Views: 441

Re: Issue with program Rev. 7.4 bld 475 update

Hi,

Is the Backup4all.exe process running in Task Manager?
If yes, please kill the process and try again to open Backup4all.
Also please make sure the antivirus/firewall does not block the execution of Backup4all. Put it in the exceptions list.
by Support
Wed Oct 10, 2018 11:09 am
Forum: Feedback & Wishlist
Topic: Poor workflow with "continue/ignore/abort" dialog for Multi-disc backup
Replies: 3
Views: 844

Re: Poor workflow with "continue/ignore/abort" dialog for Multi-disc backup

Hi,

Can you please send us the last backup log to see exactly what are you asked for?
Normally, Backup4all cannot continue the backup until the new disk is entered and the backup is told to continue.
by Support
Wed Oct 10, 2018 10:33 am
Forum: Support & Troubleshooting
Topic: OneDrive link broken?
Replies: 5
Views: 3841

Re: OneDrive link broken?

Hi,

Can you please send us the last backup log for Google Drive backup? send it to support[at]backup4all[dot]com
by Support
Wed Oct 10, 2018 10:06 am
Forum: Support & Troubleshooting
Topic: Delete Files from Backup
Replies: 3
Views: 4974

Re: Delete Files from Backup

Hi,

You can try to limit the number of file versions in Backup Properties->Type->Storage page.
This way, the old file versions will be deleted from the zip files containing them.
by Support
Wed Oct 10, 2018 9:17 am
Forum: Support & Troubleshooting
Topic: Google Drive - MAx Path Length etc ?
Replies: 3
Views: 857

Re: Google Drive - MAx Path Length etc ?

Hi,

What is the error message received?
Please send us the complete backup log to support[at]backup4all[dot]com

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