Search found 1321 matches

by Support
Mon Nov 06, 2017 12:47 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 4
Views: 110

Re: Temp-Disk runs full during a big restore jobs

Hi,

In such cases, you should use independent splits option from Backup Properties->Compression page.
This way, when you restore a file (or several files), Backup4all will download and extract only the splits which contain the file(s) you need.
by Support
Fri Nov 03, 2017 1:56 pm
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 5
Views: 101

Re: Btray and Shutdown

Hi,

Please try to recreate the scheduled task in version 7. Does it works?
by Support
Fri Nov 03, 2017 1:54 pm
Forum: Support & Troubleshooting
Topic: Temp-Disk runs full during a big restore jobs
Replies: 4
Views: 110

Re: Temp-Disk runs full during a big restore jobs

Hi,

The zip files in your case are not independent, which means all 108 zip parts (z01, z02...) must be downloaded and only after that, they will be extracted.
by Support
Fri Nov 03, 2017 9:28 am
Forum: Support & Troubleshooting
Topic: Granular Restore within a day
Replies: 4
Views: 65

Re: Granular Restore within a day

Hi, "To what date" feature does not address a single backup version. It could be you have a folder with 4 files backed up each day using the incremental backup type. Let's say: 1 file is backed up in the 1st day of the month and it does not change anymore. So it is included only in the fir...
by Support
Wed Nov 01, 2017 12:48 pm
Forum: Support & Troubleshooting
Topic: Btray and Shutdown
Replies: 5
Views: 101

Re: Btray and Shutdown

Hi,

We fixed that problem.
Please download and install Backup4all 7.0.199
by Support
Tue Oct 31, 2017 12:36 pm
Forum: Support & Troubleshooting
Topic: Granular Restore within a day
Replies: 4
Views: 65

Re: Granular Restore within a day

Hi,

After you press Restore, please select "Choose/filter files and restore any version" option. Press Next twice and you will be able to select the exact backup based on the execution date and hour.
by Support
Tue Oct 24, 2017 10:47 am
Forum: Support & Troubleshooting
Topic: Backup4All x64 ?
Replies: 1
Views: 57

Re: Backup4All x64 ?

Hi,

The Backup4all application is a 32-bit application.
We do not have a 64-bit version.
by Support
Tue Oct 17, 2017 11:03 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 1663

Re: Fixed: Painfully long time when launching program (~80 seconds)

Hi,

I'm glad v7 works faster that v6 for you.
by Support
Tue Oct 17, 2017 11:00 am
Forum: Support & Troubleshooting
Topic: Amazon S3 - stopped working after v7 upgrade
Replies: 3
Views: 142

Re: Amazon S3 - stopped working after v7 upgrade

Hi,

We do not have such problems here.
Please send us the last backup log for that job to support[at]backup4all[dot]com, to see what the problem is.
by Support
Thu Oct 12, 2017 1:55 pm
Forum: Support & Troubleshooting
Topic: Can I merge backups?
Replies: 11
Views: 2408

Re: Can I merge backups?

Hi,

Previous posts were answered.
If your question is if you can merge backups, then yes, you can merge backups using Backup4all.

Go to advanced search