Search found 1360 matches

by Support
Thu Apr 19, 2018 12:41 pm
Forum: Support & Troubleshooting
Topic: Auto-eject an external drive after backup?
Replies: 1
Views: 28

Re: Auto-eject an external drive after backup?

Hi,

You can try to run a batch file after the backup, to disconnect the USB drive.
The file path can be inserted in Backup Properties->Advanced page, under "Run action after backup" section.
by Support
Thu Apr 19, 2018 12:25 pm
Forum: Support & Troubleshooting
Topic: 'C:' is not a valid integer value
Replies: 5
Views: 164

Re: 'C:' is not a valid integer value

Hi,

We fixed the problem, please download the latest version of Backup4all 7.2.349 from:
http://download.backup4all.com/download ... p-full.exe
by Support
Wed Apr 18, 2018 10:24 am
Forum: Support & Troubleshooting
Topic: sftp Connection timed out (10060)
Replies: 1
Views: 363

Re: sftp Connection timed out (10060)

Hi,

What version of Backup4all do you use?
If you don't have the latest version 7.2.346, please download and install it.
If you already have the latest version, please send us the complete backup log to support[at]backup4all[dot]com
by Support
Thu Apr 12, 2018 11:55 am
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 3
Views: 615

Re: Backup FROM OneDrive

Hi,

Please right click on Onedrive folder and settings. In settings, please make sure “File on Demand” option is checked.
by Support
Thu Apr 12, 2018 11:48 am
Forum: Support & Troubleshooting
Topic: Application Priority - Unable to Set
Replies: 1
Views: 331

Re: Application Priority - Unable to Set

Hi, What edition of Backup4all 7.1 do you have? The "Memory usage" option allows you to allocate more RAM memory from File->Options->Backup. There is a cursor you can move to a higher or lower position. In order to set different priority between backup jobs, please go to Backup Properties-...
by Support
Thu Apr 12, 2018 11:46 am
Forum: Support & Troubleshooting
Topic: onedrive backup cant pass the autorization
Replies: 5
Views: 1577

Re: onedrive backup cant pass the autorization

Hi,

It seems Microsoft made some changes in the authentication process without announcing first.
We will make a new release these days, including the fix.
by Support
Thu Apr 12, 2018 9:04 am
Forum: Support & Troubleshooting
Topic: Failed to authorize Backup4all 7
Replies: 2
Views: 597

Re: Failed to authorize Backup4all 7

Hi,

It seems Microsoft made some changes in the authentication process without announcing first.
We will make a new release these days, including the fix.
by Support
Tue Mar 27, 2018 8:29 am
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 3
Views: 615

Re: Backup FROM OneDrive

Hi,

Please check the permissions for the source files and folders.
by Support
Thu Mar 22, 2018 9:57 am
Forum: Support & Troubleshooting
Topic: Scheduled Jobs will not run
Replies: 3
Views: 617

Re: Scheduled Jobs will not run

Hi,

Please go to Control Panel->Task Scheduler, edit the task and go to Actions tab. Edit the action and make sure that "Start in" field does not contain quotes for the path.
If you still have the problem, please try to create a new scheduled task from Backup4all. Does it works?
by Support
Tue Mar 20, 2018 12:37 pm
Forum: Support & Troubleshooting
Topic: Could not start Backup for job
Replies: 6
Views: 1275

Re: Could not start Backup for job

Hi,

As the message says, there is another action (backup, restore, test) performed for "Bases de Dados" job.
Please open Task Manager and see if there is any other bbackup.exe, btest.exe or brestore.exe process running.

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