Search found 1314 matches

by Support
Tue Oct 17, 2017 11:03 am
Forum: Support & Troubleshooting
Topic: Fixed: Painfully long time when launching program (~80 seconds)
Replies: 5
Views: 1430

Re: Fixed: Painfully long time when launching program (~80 seconds)

Hi,

I'm glad v7 works faster that v6 for you.
by Support
Tue Oct 17, 2017 11:00 am
Forum: Support & Troubleshooting
Topic: Amazon S3 - stopped working after v7 upgrade
Replies: 2
Views: 39

Re: Amazon S3 - stopped working after v7 upgrade

Hi,

We do not have such problems here.
Please send us the last backup log for that job to support[at]backup4all[dot]com, to see what the problem is.
by Support
Thu Oct 12, 2017 1:55 pm
Forum: Support & Troubleshooting
Topic: Can I merge backups?
Replies: 11
Views: 2057

Re: Can I merge backups?

Hi,

Previous posts were answered.
If your question is if you can merge backups, then yes, you can merge backups using Backup4all.
by Support
Fri Oct 06, 2017 12:57 pm
Forum: Support & Troubleshooting
Topic: FTP and Linkstation - ***Not resolved***
Replies: 2
Views: 89

Re: FTP and Linkstation

Hi,

In Backup4all, do not use http:// in the server name field. Use only the IP.
Let us know if you still have the problem.
by Support
Fri Oct 06, 2017 12:55 pm
Forum: Support & Troubleshooting
Topic: One Drive Upload Error 404
Replies: 1
Views: 51

Re: One Drive Upload Error 404

Hi,

Please send us the last backup log to support[at]backup4all[dot]com
by Support
Thu Oct 05, 2017 12:09 pm
Forum: Support & Troubleshooting
Topic: Duplicate Object index
Replies: 3
Views: 87

Re: Duplicate Object index

Hi,

Please send us the last backup log and the .bkc catalog file to support@backup4all.com
by Support
Thu Sep 28, 2017 10:41 am
Forum: Support & Troubleshooting
Topic: Duplicate Object index
Replies: 3
Views: 87

Re: Duplicate Object index

Hi,

Do you have any mapped Linux drive as backup source?
by Support
Thu Sep 28, 2017 10:05 am
Forum: Support & Troubleshooting
Topic: Starting Backup4all before Windows launch
Replies: 2
Views: 74

Re: Starting Backup4all before Windows launch

Hi,

You can schedule the backup job to run even if no user is logged on.
Please go to "Backup Properties->Scheduler->Add" in order to create a new scheduled task to run the backup job.
by Support
Thu Sep 28, 2017 9:33 am
Forum: Support & Troubleshooting
Topic: Error installing and uninstalling
Replies: 5
Views: 3481

Re: Error installing and uninstalling

Dear Steffens,
Please send us the Backup4all installation log file from "C:\Users\<user name>\AppData\Local\Temp\"
Have you tried again to install Backup4all?
by Support
Mon Sep 18, 2017 1:48 pm
Forum: Support & Troubleshooting
Topic: Silent Mode
Replies: 1
Views: 3909

Re: Silent Mode

Hi, You can schedule Backup4all to run silently in background, without displaying the interface. For that, please make sure the scheduled task is configured not to display the interface, Backup4all should be also closed in order not to remain open after the backup execution. At startup you can also ...

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