Multi-disc backup failed: SQL error... unable to open database file

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brian12345
Posts: 3
Joined: Sun Oct 07, 2018 2:37 am

Multi-disc backup failed: SQL error... unable to open database file

Postby brian12345 » Sun Oct 07, 2018 2:53 am

Hello,

I'm running Backup4all 7.4 (registered) on a Windows 10 machine. During a multi-disc mirror backup, on disc 7, I received the error:

Backup aborted. Reason:
SQL error - Sqlite_backup_finish, unable to open database file (14) (SQL3.2)

<Full log included below because it seems trying to upload a .txt attachment to the forum is broken...>

This is the second time I've received this error; previously I was running V6.x and paid for the upgrade hoping to have a better multi-disc experience. I am running Kaspersky Internet Security 18.0.0.405. Backup4all is listed as an unrestricted application inside Kaspersky.

I have two questions:
1. What can be causing this error, and how do I overcome it?
2. Can backup4all be changed so that it can recover / continue-after-restart from this (and other!) error during a multi-part backup?

As per question 2, I'm doing multi-disc bluray m-disc backups, and it is very time consuming to track down exactly what has been backup up so far, and manually copy the remaining data to backup to a new location for me to try running the backup again. If Backup4all could retry the operation, or save its state so I could later resume the backup, that would be a very welcome change!

Brian.


[10/4/2018 1:11:33 PM] Backup4all 7.4.461
[10/4/2018 1:11:33 PM] C:\Program Files (x86)\Softland\Backup4all 7\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {2C1BA6E5-0DD3-4C7D-B507-7078DC0171EF}
[10/4/2018 1:11:33 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[10/4/2018 1:11:33 PM] Operating system: Windows 10 Enterprise (Build 17134)
Processor[0] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[1] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[2] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[3] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[4] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[5] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[6] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[7] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[8] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[9] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[10] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Processor[11] : Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Physical memory (free/total) : 13538 MB/32678 MB
User : BRIAN-R5\Brian
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
Installed antiviruses:
Kaspersky Internet Security
Windows Defender

[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Backup4all.hst"
[10/4/2018 1:11:33 PM] Starting backup for "ABC Backup to disc" at 10/4/2018 1:11:33 PM
[10/4/2018 1:11:33 PM] Backup Summary:
General:
Name: ABC Backup to disc
Tags:
Description:
Ini file: C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Jobs\{2C1BA6E5-0DD3-4C7D-B507-7078DC0171EF}.ini
Destination:
Destination type: CD, DVD or Blu-ray
Drive: R:
Folder: R:\
Catalog: R:\
Erase before writing: No
Write method: built-in driver
CD, DVD or Blu-ray burning speed: Maximum speed
CD, DVD or Blu-ray device name: R: HL-DT-ST BD-RE WH16NS40 1.00
CD, DVD or Blu-ray burning engine: SPTD
Volume label prefix:
Source(s):
D:\t\SherninR5(2017)\Shernin's Data
[Local hard drive]
D:\t\SherninR5(2017)\users
[Local hard drive]
D:\t\SherninR5(2017)\World of Warcraft
[Local hard drive]
Filters:
Main:
Include filter:
Include all files.
Exclude filter:
Hiberfil on System Drive - use as exclude
( File name = 'hiberfil.sys'
AND Folder name = '?:\')
OR
Internet Explorer Cache Files - use as exclude
( Folder name = '?:\Documents and Settings\*\Local Settings\Temporary Internet Files|?:\Users\*\AppData?\Local\Microsoft\Windows\Temporary Internet Files')
OR
Office temporary files
( File name = '~$*.docx|~$*.dotx|~$*.xlsx|~$*.xltx|~$*.ppsx|~$*.pptx|~$*.potx|~$*.sldx|~$*.doc|~$*.dot|~$*.xls|~$*.xlt|~$*.pps|~$*.ppt|~$*.pot|~$*.sld')
OR
Pagefile on System Drive - use as exclude
( File name = 'pagefile.sys'
AND Folder name = '?:\')
OR
Temporary Files - use as exclude
( File name = '*.tmp|*.temp|*.bkc-journal')
OR
Windows Recycle Bin Files - use as exclude
( Folder name = '?:\Recycler|?:\Recycled|?:\$Recycle.Bin')
OR
Windows system files
( Folder name = '%ProgramData%\Microsoft\Crypto\RSA\MachineKeys|%ProgramData%\Microsoft\RAC\StateData|%ProgramData%\Microsoft\Windows|%ProgramData%\Microsoft\Search|%SystemRoot%\Resources\Themes|%SystemRoot%\SoftwareDistribution\DataStore|%SystemRoot%\System32\LogFiles|%LOCALAPPDATA%\Packages|%SystemRoot%\CSC\|%SystemRoot%\SoftwareDistribution\Download|%SystemRoot%\System32\catroot2|%SystemRoot%\winsxs\Temp')
OR
Windows System Restore Files - use as exclude
( Folder name = '?:\System Volume Information')
OR
Windows Temporary Folders - use as exclude
( Folder name = '?:\Windows\Temp|?:\WINNT\Temp|?:\Documents and Settings\*\Local Settings\Temp|?:\Users\*\AppData?\Local\Temp')
Backup type:
Type: Mirror
Use block backup: No
Clear archive bit: No
Zip name prefix: none
Folder name prefix: none
Fast mirror: No
Create full paths: No
Copy files in a subfolder: Yes
Remove excluded or deleted files from backup: No
Zip the files: No
Copy NTFS security permissions: No
Copy NTFS alternate file streams: No
Allow file splitting when spanning: No
Sort mirror files for optimized spanning: Yes
Advanced settings:
Backup:
Use local catalog: Yes
Compress catalog in destination: No
Test after backup: Yes
Quick test: Yes
Delete sources after successful backup: No
Remove files with errors from catalog: No
Verify backup before execution No
Ask for backup label before execution: No
Backup open files: Yes
Store temporary catalog data in memory: Yes
Smart file scanning mode: Yes
Only if the previous backup ran in the last 0 day 1 hours
Backup execution priority: Normal priority
Actions:
Action before backup: not enabled
Action after backup: not enabled
Comparison:
Comparison criteria: [Size, Date modified, Date created, Read-Only, Archived, Hidden, System]
Sounds: not enabled
Emails: not enabled
Scheduler:
Abort backup when source drives are not available: No

[10/4/2018 1:11:33 PM] Checking backup destination (CD, DVD or Blu-ray)
[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Clearing catalog file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Deleted file: "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc" - OK
[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Opening file "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
[10/4/2018 1:11:33 PM] Checking if the drives of the sources exist
[10/4/2018 1:11:33 PM] Creating the list of files to backup
[10/4/2018 1:11:33 PM] Opening file ":memory:"
[10/4/2018 1:11:33 PM] Cannot use USN journal for this backup. Reason: This is the first backup run.
[10/4/2018 1:12:00 PM] Folders found to backup: 6,166
[10/4/2018 1:12:00 PM] Files found to backup: 73,253 (178.56 GB)

[10/4/2018 1:12:00 PM] Preparing shadow copy
[10/4/2018 1:15:19 PM] Could not create Volume Shadow Copy. Locked files will not be copied.
[10/4/2018 1:15:19 PM] Initializing the writer device "HL-DT-ST BD-RE WH16NS40 1.00" using SPTD
[10/4/2018 1:24:35 PM] Creating image to burn
[10/4/2018 1:24:35 PM] Will burn 23.24 GB on a disk having 23.26 GB of free space
[10/4/2018 1:24:35 PM] Burning disk, span 1 on BD-R
[10/4/2018 2:11:21 PM] Burn done
[10/4/2018 2:11:22 PM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/4/2018 2:11:27 PM] Loading CD, DVD or Blu-ray disk

[10/4/2018 4:08:13 PM] Ejecting CD, DVD or Blu-ray disk
[10/4/2018 7:41:03 PM] The disk was labeled: ABC B1_1
[10/4/2018 10:49:30 PM] Creating image to burn
[10/4/2018 10:49:30 PM] Will burn 23.25 GB on a disk having 23.26 GB of free space
[10/4/2018 10:49:30 PM] Burning disk, span 2 on BD-R
[10/4/2018 11:36:15 PM] Burn done
[10/4/2018 11:36:16 PM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/4/2018 11:36:22 PM] Loading CD, DVD or Blu-ray disk

[10/5/2018 12:00:53 AM] Ejecting CD, DVD or Blu-ray disk
[10/5/2018 12:03:06 AM] The disk was labeled: ABC B1_2
[10/5/2018 12:09:05 AM] Creating image to burn
[10/5/2018 12:09:05 AM] Will burn 23.20 GB on a disk having 23.26 GB of free space
[10/5/2018 12:09:05 AM] Burning disk, span 3 on BD-R
[10/5/2018 12:55:50 AM] Burn done
[10/5/2018 12:55:50 AM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/5/2018 12:55:57 AM] Loading CD, DVD or Blu-ray disk

[10/5/2018 3:53:50 AM] Ejecting CD, DVD or Blu-ray disk
[10/5/2018 12:02:20 PM] The disk was labeled: ABC B1_3
[10/5/2018 12:10:36 PM] Creating image to burn
[10/5/2018 12:10:36 PM] Will burn 23.26 GB on a disk having 23.26 GB of free space
[10/5/2018 12:10:36 PM] Burning disk, span 4 on BD-R
[10/5/2018 12:57:27 PM] Burn done
[10/5/2018 12:57:28 PM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/5/2018 12:57:34 PM] Loading CD, DVD or Blu-ray disk

[10/5/2018 2:49:28 PM] Ejecting CD, DVD or Blu-ray disk
[10/5/2018 6:48:09 PM] The disk was labeled: ABC B1_4
[10/5/2018 6:52:37 PM] Creating image to burn
[10/5/2018 6:52:37 PM] Will burn 23.03 GB on a disk having 23.26 GB of free space
[10/5/2018 6:52:37 PM] Burning disk, span 5 on BD-R
[10/5/2018 7:38:54 PM] Burn done
[10/5/2018 7:38:55 PM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/5/2018 7:39:01 PM] Loading CD, DVD or Blu-ray disk

[10/5/2018 8:09:58 PM] Ejecting CD, DVD or Blu-ray disk
[10/5/2018 8:10:21 PM] The disk was labeled: ABC B1_5
[10/5/2018 8:13:21 PM] Creating image to burn
[10/5/2018 8:13:21 PM] Will burn 22.94 GB on a disk having 23.26 GB of free space
[10/5/2018 8:13:21 PM] Burning disk, span 6 on BD-R
[10/5/2018 8:59:22 PM] Burn done
[10/5/2018 8:59:22 PM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/5/2018 8:59:28 PM] Loading CD, DVD or Blu-ray disk

[10/5/2018 9:15:25 PM] Ejecting CD, DVD or Blu-ray disk
[10/6/2018 12:10:42 AM] The disk was labeled: ABC B1_6
[10/6/2018 12:16:27 AM] Creating image to burn
[10/6/2018 12:16:27 AM] Will burn 23.26 GB on a disk having 23.26 GB of free space
[10/6/2018 12:16:27 AM] Burning disk, span 7 on BD-R
[10/6/2018 1:08:11 AM] Burn done
[10/6/2018 1:08:12 AM] Unlocking CD, DVD or Blu-ray drive "R" - OK
[10/6/2018 1:08:17 AM] Loading CD, DVD or Blu-ray disk

[10/6/2018 1:42:11 AM] Ejecting CD, DVD or Blu-ray disk
[10/6/2018 9:46:00 AM] The disk was labeled: ABC B1_7

[10/6/2018 9:48:41 AM] Saving backup catalog "C:\Users\Brian\AppData\Roaming\Softland\Backup4all 7\Catalogs\ABC Backup to disc.bkc"
Backup aborted. Reason:
SQL error - Sqlite_backup_finish, unable to open database file (14) (SQL3.2)
Total number of files added to backup: 79419
Total number of folders added to backup: 0
Total size of files added to backup: 178.56 GB
Number of files excluded: 0
Number of folders excluded: 0
Next scheduled backup: Not scheduled
Backup aborted after 44:37:09 hour(s) at 10/6/2018 9:48:42 AM with 1 error(s), 0 warning(s)

Support
Posts: 1414
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Multi-disc backup failed: SQL error... unable to open database file

Postby Support » Fri Oct 12, 2018 10:34 am

Hi,

We will make a fix for this problem.


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