Error: Cannot connect to the ipc server

Have questions about Backup4all, or having problems using it? Ask here for help.
xrodx
Posts: 1
Joined: Fri Nov 13, 2015 12:52 pm

Error: Cannot connect to the ipc server

Postby xrodx » Fri Nov 13, 2015 1:04 pm

Hello, for some time now my computer is unable to run my scheduled backups. Logs show this:

[12-11-2015 21:00:28] bSchedstarter was started with the following command line
"C:\Program Files (x86)\Softland\Backup4all 5\bSchedStarter.EXE" /HIDE /R "{0E08B827-A1B6-4DAE-85D4-C71D4AC4DED4}" -PRIORITY 2
[12-11-2015 21:00:28] User [Rod] is logged on, hidden cmd line.
[12-11-2015 21:00:28] Sending request to service with params [/R "{0E08B827-A1B6-4DAE-85D4-C71D4AC4DED4}" -PRIORITY "2"]
[12-11-2015 21:00:33] Error: Cannot connect to the ipc server : Cannot connect pipe client
....

Every day I check in the morning, the "backup4all 5 service" is stopped and I have to restart it manually ....What's stopping this service and why? dunno.

Also, I have found a way to backup manually by restarting the service "backup4all 5 service", otherwise I get the IPC error when trying to start the program. The only thing I haven't done yet is reinstall or recreate the jobs.

This all started to fail on October 13, 2015... running Win 10, latest version of backup4all, maybe a windows patch broke the progam.

any help is appreciated

Rodrigo.

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Error: Cannot connect to the ipc server

Postby Support » Tue Nov 17, 2015 11:20 am

Hi,

1. Please make sure you have the latest version of Backup4all 5.5.839
2. Check if the bservice process is set to start automatically at Windows startup.
3. Please make sure the antivirus/firewall does not block the bservice process to run.

travgonz
Posts: 1
Joined: Tue Nov 28, 2017 11:59 pm

Re: Error: Cannot connect to the ipc server

Postby travgonz » Wed Nov 29, 2017 12:05 am

I am having the exact same problem.

I am running version 6.6
backup4all service IS set to automatic startup
I do not have antivirus on this machine.
windows defender is disabled.

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Error: Cannot connect to the ipc server

Postby Support » Wed Dec 06, 2017 12:58 pm

@travgonz

If you go to Services, is the Backup4all service started and running?


Return to “Support & Troubleshooting”