Duplicate source error

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arobbert
Posts: 6
Joined: Mon Nov 21, 2016 4:19 pm

Duplicate source error

Postby arobbert » Mon Aug 28, 2017 4:40 pm

I have a scheduled backup that hangs when waiting for a response in the notifications window. the notification is:
There are at least two sources with the same file/folder name. This may cause some files to be overwritten. Do you want to continue?

it wants a reply of Yes or No? the job won't complete until I select one of these options.

If I select yes the backup completes and gives no errors in the log. If no, it cancels the job. It hangs here every time the job runs. It ran fine until recently.

What can I do to fix this?

Thanks in advance!

arobbert
Posts: 6
Joined: Mon Nov 21, 2016 4:19 pm

Re: Duplicate source error

Postby arobbert » Mon Aug 28, 2017 6:26 pm

Is there a way to get a log to list the files/folders creating the error?

arobbert
Posts: 6
Joined: Mon Nov 21, 2016 4:19 pm

Re: Duplicate source error

Postby arobbert » Mon Aug 28, 2017 8:09 pm

Removed all folders from the source list. The problem persists. It must be the catalog. It is a mirror backup with fast mirror on. Is there a way to rebuild the catalog?

Support
Posts: 1331
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Duplicate source error

Postby Support » Tue Aug 29, 2017 6:01 am

Hi,

You cannot rebuild the backup catalog.
Please send us the last backup log to see more details about the problem.
Sent it to support[at]backup4all[dot]com


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