Backup4all can't shut down PC via scheduled task

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l2p0
Posts: 2
Joined: Wed Aug 22, 2018 12:46 am

Backup4all can't shut down PC via scheduled task

Postby l2p0 » Wed Aug 22, 2018 1:02 am

I'm trying to configure a backup that will shut down the PC when it finishes, and it's not working.
(Windows 7 Pro, 64-bit, with only one user, who is member of Administrator group; Backup4all 7.3 Build 403)
The job is configured to run <Shut down /f> when it finishes. The scheduler is set to use the one user account, whether it's logged in or not.)
The backup runs successfully and ends with:
Backup completed in 3 second(s) at 8/21/2018 8:00:30 PM with 0 error(s), 0 warning(s)
[8/21/2018 8:00:30 PM] Execute after action: "<Shut down /f>". Run only once: "No"
[8/21/2018 8:01:23 PM] Opening file "C:\Users\username\AppData\Roaming\Softland\Backup4all 7\Catalogs\Shutdown Test.bkc"
[8/21/2018 8:01:23 PM] Run program/action "<Shut down /f>"
[8/21/2018 8:01:44 PM] Could not find running instances of bShutdownSched.exe or bShutdown.exe in order to process "saPowerOff" notification
[8/21/2018 8:01:44 PM] SetShutdownRights failed with error: Not all privileges or groups referenced are assigned to the caller(1300)
[8/21/2018 8:01:44 PM] ExitWindowsEx failed with error: A required privilege is not held by the client(1314)
[8/21/2018 8:01:44 PM] Warning: Could not execute action "<Shut down /f>". Reason: "A required privilege is not held by the client (1314)"

bShutdownSched.exe is visible in the task manager, running, and bShutdown.exe appears to run at the end of the job.
When I watched my (newly created) test job run, it ended with two "your computer is about to shut down, press cancel..." pop-up boxes with a 10 second countdown, appearing one after the other, then nothing.

When I manually run the job, it works.

Support
Posts: 1430
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4all can't shut down PC via scheduled task

Postby Support » Thu Aug 23, 2018 9:56 am

Hi,

1. Have you tried to run the default action <Shut down> ?
2. Do you used an administrator account to schedule the job?
3. Is there any error/warning message in Windows Event Viewer for the shutdown time?

l2p0
Posts: 2
Joined: Wed Aug 22, 2018 12:46 am

Re: Backup4all can't shut down PC via scheduled task

Postby l2p0 » Thu Aug 23, 2018 2:12 pm

Hello,
1. Yes, I tried just <Shut down> first, with the same result.
2. Yes, this is all being done on an administrator account.
3. I can't say for certain, as I can't check right now, but I'm pretty sure I didn't see any entries in the Event Viewer that appeared to be related.

Support
Posts: 1430
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4all can't shut down PC via scheduled task

Postby Support » Tue Aug 28, 2018 7:19 am

Hi,

If the backup is scheduled, please go to Control Panel->Administrative Tools->Task Scheduler.
Edit the task and select the "Run with highest privileges" option.

If you still have the problem, try to create a batch file with the shutdown command. Load the file in Backup4all to be executed after the backup. Set the batch file to run as administrator.

drc
Posts: 15
Joined: Wed Oct 04, 2017 6:33 pm

Re: Backup4all can't shut down PC via scheduled task

Postby drc » Sat Sep 15, 2018 11:35 am

I had exactly the same problem last year. You can see the thread under the title 'Btray and Shutdown'.

In the end i used a workaround. I created a 'shutdown.bat' and run that.

My shutdown.bat is a simple text file with one line: shutdown -s -f -t 15 -c "shutting down"

It works!


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